Refund policy

Return and Refund Policy

Honey is a food product, so for hygiene and safety we cannot accept returns of opened or used packs.

Damaged, wrong or missing items
If your order arrives damaged, leaking, incomplete or wrong, tell us within 48 hours of delivery. WhatsApp +91 84594 10545 or email annapurnafoods75@gmail.com with your order number and clear photos of the box and the product. Once we receive your message, our team will reach out to you and stay in touch until the issue is sorted out.

Cancellations
You can cancel an order for a full refund any time before it is dispatched. Once an order has been dispatched it cannot be cancelled.
Bulk, gifting and custom-printed orders cannot be cancelled once production of the custom sleeves or boxes has started.

Refunds
Approved refunds are sent to your original payment method within 7 working days. Your bank may take a few extra days to show the amount. For cash on delivery orders, we will refund by UPI or bank transfer to the details you share with us.

Questions
WhatsApp +91 84594 10545 or email annapurnafoods75@gmail.com (Mon to Sat, 10 am to 6 pm).